Payment Policy
At SpykeAI, we are committed to ensuring transparent and timely payments to our sellers. This Payment Policy outlines the terms, schedule, and process for revenue disbursements to sellers on our marketplace.
Bi-Monthly Payouts
Regular payment schedule on 10th and 25th
Minimum Threshold
Meet minimum balance to initiate withdrawal
Multiple Methods
Bank transfer, PayPal, Stripe available
Secure Process
Transparent fees and secure transactions
1. Revenue Collection
All payments from buyers for AI products and services sold on SpykeAI are collected directly by the marketplace through supported payment gateways.
Revenue Processing
The marketplace deducts applicable fees, commissions, and taxes before releasing funds to the seller.
2. Payment Schedule
To maintain a smooth and fair payment process, SpykeAI follows a bi-monthly payout cycle:
Sales: 1st - 15th of the month
➝ Withdrawal eligible on: 25th of the same month
For sales generated in first half of month
Sales: 16th - 31st of the month
➝ Withdrawal eligible on: 10th of the following month
For sales generated in second half of month
3. Minimum Payout Threshold
Minimum Balance Required
Sellers must accumulate a minimum balance to initiate a withdrawal.
If the threshold is not met, the balance will roll over to the next eligible payout cycle.
4. Withdrawal Methods
Sellers can withdraw their funds via the payment methods available in their dashboard. Additional charges may be deducted depending on the chosen method.
Bank Transfer
Fees: Bank transfer fees may apply
Processing: 3-5 business days
PayPal
Fees: PayPal transaction fees apply
Processing: 1-2 business days
Stripe
Fees: Stripe processing fees apply
Processing: 2-3 business days
5. Currency & Exchange
Payment Processing Currency
Payments will be processed in the platform's base currency.
If sellers operate in a different currency, exchange rates applied will be based on the rates provided by the payment processor at the time of transfer.
6. Refunds, Chargebacks & Disputes
Important Notice
- In cases where a customer refund or chargeback is initiated, the corresponding amount will be deducted from the seller's balance (or future payouts if the balance is insufficient).
- SpykeAI reserves the right to temporarily hold payouts if fraudulent or suspicious activity is detected until the matter is resolved.
7. Taxes & Compliance
Tax Responsibilities
- Sellers are responsible for reporting and paying their own taxes as per their local jurisdiction.
- SpykeAI may deduct taxes if legally required under applicable laws.
8. Policy Updates
SpykeAI reserves the right to update or amend this Payment Policy at any time. Sellers will be notified of major changes via email or platform notifications.
Contact Information
📩 For any questions related to payments, please contact us at: